Verifying Your rajatot Account
Account verification is how we keep your balance protected and your withdrawals moving without holds. You submit a government-issued ID — a national identity card is what we ask for most often — and a photo that matches it. The document goes to our account team, who review it against your registered details. A verified account unlocks the full withdrawal flow and
protects against unauthorised access. Think of it as the lock on your own wallet. Verification is a one-time step; once it clears, it stays active on your account for all future cashier actions.
- Go to account verification — Find the verification section inside your account settings and open the identity submission form.
- Upload your ID document — Submit a clear photo of your national identity card — both sides if prompted, readable without glare.
- Match your selfie — Upload a selfie holding the document so our team can confirm the photo matches the ID on file.
- Await confirmation — Our account team reviews the submission and updates your account status. You receive a notification once verification is complete.